Microwave Link Latency

An internet provider installed us a microwave link:

The issue is that:

The ping from our side to the gateway is about 1-2 ms, which is great, but it remains like this for only 12 hours, then it start to give latency and time outs 100 – 800 ms.

The provider changes only the channel and the ping reduces to 1-2 ms, i asked them after they changed the frequency channel to go back to the old channel to check if it’s a noise issue or not, apparently as expected thing remained 1-2 ms. We have been in this case for two days.

Any one has an idea of what could cause this issue ? or had this issue before.

Thanks,

Answer

The provider has solved the issue, by reducing the width of the frequency band from 40Mhz to 20Mhz.

Attribution
Source : Link , Question Author : MohyedeenN , Answer Author : NickW

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