I am having some display driver trouble with my Windows 10 HP laptop, and after multiple rounds of support from Costco and HP, I was told to just factory reset my laptop. I was given instructions to rapidly pres F11 when booting, and then select system recovery. From there I was to select System reset … Read more
A relatives Windows 8.1 system performed a Refresh for some reason. Now there is a file on the desktop listing the apps that were removed, the wallpaper is missing and several files and data. There is a c:\windows.old folder. Is there a way to undo the whole story? If not, what can be recovered and … Read more
This question already has an answer here: What do Windows 8 Refresh and Reset my PC really do? (1 answer) Closed 8 years ago. I have my important stuffs and apps on another drive. I was wondering that if I make a refresh, does it also format or delete F: G: drives as well? How … Read more
Here’s my situation: I bought Win8 from the internet when it was 30 dollars. I upgraded it to Win 8.1 I do not have a CD/DVD drive. In order to install it, I created a disk partition from my 64GB SSD and placed all the installation files in there (Z:\ partition). As a result, I … Read more
I have the Windows 8.1 installer ISO contents on a USB flash drive, and I would like to use it to refresh my Windows 8.1 installation which has become corrupted. How can I do this? Whenever I go to the advanced boot option, all it does it prompt with a message asking me to insert … Read more
My Windows 8 broken down – after the blue logo showed, the screen was just black. I decided to refresh the installation, it went well and the Windows started as a fresh installation (no configuration there, etc.) All files were moved to Windows.old. There were all directories I had on C drive – Downloads, Program … Read more
I performed the windows 8 “refresh” and all the applications (downloaded) are gone along with its data. Is there any way I could get that data back ? Answer I performed the windows 8 “refresh” and all the applications (downloaded) are gone along with its data. By using the Refresh operation you were told this … Read more
I refreshed my laptop, and now all my important pics have disappeared from a folder that used to be on the desktop. How can I get them back? Answer There are a couple of ways that you could have refreshed Windows. How did you do it? If during the recovery, you selected Refresh your PC … Read more
I bought an Windows 8 Upgrade License after it was released (April, 2012) and installed it in my computer. When Windows 8.1 was released, I received it through Windows Update. Now I’m facing the Black Screen of Death after Login. I need to perform a Refresh (without losing my files) and it asks for a … Read more
My computer has been acting strange lately, so I want to refresh it. While I understand that things such as stuff in my Program Files folder is nuked, I want to keep some of it. Is it possible to do this without doing a backup of the things I want to keep? When I say … Read more
