Microsoft Surface Pro 3 Not Restoring

A few months ago My Surface Pro 3 automatically installed the awfully buggy first version of Windows 10 (without my permission, of course). This rendered my screen unresponsive to touch; not even my stylus works! My bluetooth keyboard trackpad and keyboard work fine but anything relating to touch is out of the question. Funnily enough … Read more

Touchpad doesn’t work when laptop is sideways

I’m using a Surface Pro 3 with a type cover, newly upgraded to Windows 10. Whenever I turn the laptop on its side, my touchpad stops working. Upside-down works fine, however. I toggled each combination of tablet mode and rotation lock, and the issue still occurs. How can I fix this? Answer Microsoft acknowledges that … Read more

Expanding RAM using microSD on Microsoft Surface Pro 3

I need to expand memory on my Microsoft Surface Pro 3 on which I recently installed Windows 10. I heard there is a procedure to use a microSD to expand the RAM and use the space as a real hard disk (using bin etc). Does anybody know how to proceed? I heard things are different … Read more

Microsoft Surface Pro 3 prevent sleeping with attached keyboard closed?

Microsoft Surface Pro 3, keyboard attached, placed in Surface 3 docking station. When the keyboard is unfolded (open) the SP3 operates just fine while docked. When the keyboard is closed (flush with screen) then the SP3 falls asleep even when docked. Current power settings are set to “Do nothing” when plugged in and the lid … Read more

The pen of Surface Pro 3 doesn’t distinguish between writing and selecting

I have a problem with the pen with Surface Pro 3 and OneNote 2013(desktop version). The pen worked normally until recently when it stopped properly distinguishing between writing and selecting. For example when I want to write the word “who”, after I write “w” and pick up the pen tip to write “h”, the pen … Read more

Surface Pro 3 Dock – Blinking light, no charge

I have a Surface Pro 3 and a dock. When I attach the Surface to the dock, the indicator light blinks and will not charge the device: Steps I have taken: Ran and installed all Windows updates with the dock attached Power cycled the Dock Disconnected all devices (monitor) from the Dock And still all … Read more

Changing Display Resolution of Surface Pro 3 when Docked/Undocked

I recently got a Surface Pro 3 for work. I have it connected with two external monitors and and using the Surface in the dock as a third monitor. The monitors are set for 1920×1080 and text is scaled at 100%. If I try to use max resolution (2160×1440) on the Surface, everything comes out … Read more

Some Microsoft Edge files are corrupted – where do we find known good versions?

We used the System File Check tool to determine that the following are corrupt. This KB article suggests replacing the files with “known good versions.” Where do we find known good versions of the following? 00001c55 [SR] Cannot repair member file [l:106{53}]”MicrosoftEdgeSquare44x44.scale-125_contrast-white.png” of Microsoft-Windows-MicrosoftEdge, Version = 10.0.10240.16431, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} … Read more