How to get support from GitHub? [closed]

To get this out of the way, I’m an established GitHub user. My configs are set and certs are in place. I can continue to push, pull, clone from GitHub normally.

I created a new repo on the site (a private repo within my organization) about 2 days ago. (Oct 4th). Following the new-repo creation steps I got as far as git push -u origin master before getting this error:

fatal: '/data/repositories/f/nw/fc/99/71/2513598/2513598.git' does not appear to be a git repository
fatal: The remote end hung up unexpectedly

I confirmed that my project’s .git directory was normal. Having confusion, I deleted the folder and started again (thinking that I had perhaps missed a step, fat-fingered something, etc), but came up to the same problem.

To ensure that my account wasn’t broken, I tried cloning, pulling, and pushing repos, and found that they were working well.

Finally I went to my repo page and saw this:

enter image description here

Waiting…

Waiting…

Cut to yesterday morning with no change, I went to delete the repo on GitHub but noticed that on this error page, the Admin button is not available. Finally I sent an email to support@github.com with all of this info (and the repo name & location, naturally), but now (a day later) have yet to receive anything. I’ve checked that it’s not in Spam.

At this point, I’ve worked around it, but I want to delete this unusable repo. Does anyone have any suggestions for how to get in touch with GitHub?

Answer

Sadly what finally worked was to gripe on Twitter. I got a reply from @githubhelp asking me to resend my original email.

Attribution
Source : Link , Question Author : gWaldo , Answer Author : gWaldo

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