I’m currently working on setting up my new VPS in a way so my emails dont get into the spam folders (ie Gmail, Hotmail etc). For all this to happen, all the DNS/SMTP configurations need to be setup correctly. Using mail-tester.com I’ve achieved a 8.2 out of 10 of which, there’s one certain thing I just can’t solve.
You can find my mail-tester results here: http://www.mail-tester.com/web-dWaMuK
Problem:
-1 FSL_HELO_BARE_IP_2 IP used in the HELO request The hostname must be a domain name, not an IP-address -0.865 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO
I have a VPS from TransIP running on CENTOS 7.1 with a WHM/cPanel setup.
I went through several tutorials to set it up correctly and this is what I have done so far:
- Gave the VPS a hostname
- setup the hostname as the rDNS and gave it an A record in the DNS
- SPF and DKIM are valid, it passes the test.
- Configured the EXIM in the WHM as explained here: https://documentation.cpanel.net/display/CKB/How+to+Configure+Exim%27s+Outgoing+IP+Address
According to some googling the answer would be to setup a hostname as the rDNS (which I did), but for some reason it still sees the IP.
What am I overlooking?
P.S. the rDNS in the header and mail-tester report still needs to be refreshed to the correct rDNS (charlotte.studiomod.us). But even if it refreshes to the correct rDNS, I still get the same error.
This is what the header of the email displays:
Received: by mail-tester.com (Postfix, from userid 500) id 06909A8A7E; Tue, 22 Dec 2015 21:44:46 +0100 (CET) Authentication-Results: mail-tester.com; dkim=pass reason="2048-bit key; unprotected key" header.d=adamkramer.nl header.i=@adamkramer.nl header.b=brI/kj1q; dkim-adsp=pass; dkim-atps=neutral X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on mail-tester.com X-Spam-Level: * X-Spam-Status: No/1.8/5.0 X-Spam-Test-Scores: DKIM_SIGNED=0.1,DKIM_VALID=-0.1,DKIM_VALID_AU=-0.1, FSL_HELO_BARE_IP_2=1,RCVD_NUMERIC_HELO=0.865,SPF_PASS=-0.001 X-Spam-Last-External-IP: 149.210.247.192 X-Spam-Last-External-HELO: charlotte.studiomod.us X-Spam-Last-External-rDNS: studiomod.us X-Spam-Date-of-Scan: Tue, 22 Dec 2015 21:44:46 +0100 X-Spam-Report: * -0.0 SPF_PASS SPF: sender matches SPF record * 0.9 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO * 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily * valid * -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's * domain * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature * 1.0 FSL_HELO_BARE_IP_2 No description available. Received-SPF: Pass (sender SPF authorized) identity=mailfrom; client-ip=149.210.247.192; helo=charlotte.studiomod.us; envelope-from=hi@adamkramer.nl; receiver=web-dwamuk@mail-tester.com Authentication-Results: mail-tester.com; dmarc=none header.from=adamkramer.nl Received: from charlotte.studiomod.us (studiomod.us [149.210.247.192]) by mail-tester.com (Postfix) with ESMTPS id C68D7A6B05 for <web-dWaMuK@mail-tester.com>; Tue, 22 Dec 2015 21:44:44 +0100 (CET) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=adamkramer.nl; s=default; h=Message-ID:Subject:To:From:Date: Content-Transfer-Encoding:Content-Type:MIME-Version; bh=sppGM44qRiT1lp/+/J/v0fXBV/FUiCZW3eSPSLRfKZ0=; b=brI/kj1qmqbYsbC6FyBpERQHyf /6DPq0KZ9zfVNSHJdZ4O66aUTdFGrWKLlLsOWTXWJVc7iDX78cLJHMvkE0jqUKfQINKJGMm2K4r 3Q OP3aKPoNuLppE1rd4HW80KLUBgS0rQtTg4lzcf1kyPpZoZMGMXlKyNBMoiq5Ifqfw6kbMoLM5F2 sS jEnHrjQhLgVaPm3Ujei+jrhnmD8Ey0KWZT5AxrLBf5MvLKQxaaioOx+bewm8Lu/CcqvkBLUxmYI /m V0BRGmEN4I6o5P+CJg7AjtugsnzNlBxqs8Xs8X/hmCtXKSo1pjptn0DTczSVAgzmExCKYI89S9a D5 5R+ZVFmw==; Received: from [::1] (port=41793 helo=149.210.247.192) by charlotte.studiomod.us with esmtpa (Exim 4.86) (envelope-from <hi@adamkramer.nl>) id 1aBTnj-0004ke-2M for web-dWaMuK@mail-tester.com; Tue, 22 Dec 2015 21:44:55 +0100 MIME-Version: 1.0 Date: Tue, 22 Dec 2015 21:44:54 +0100 From: Adam Kramer <hi@adamkramer.nl> To: web-dWaMuK@mail-tester.com Subject: Testing my email Message-ID: <6c2118033c11b8be94dd356a2dde55a4@adamkramer.nl> X-Sender: hi@adamkramer.nl User-Agent: Roundcube Webmail/1.0.6 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - charlotte.studiomod.us X-AntiAbuse: Original Domain - mail-tester.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - adamkramer.nl X-Get-Message-Sender-Via: charlotte.studiomod.us: authenticated_id: hi@adamkramer.nl X-Authenticated-Sender: charlotte.studiomod.us: hi@adamkramer.nl Return-Path: hi@adamkramer.nl Content-Type: text/plain; charset=US-ASCII; format=flowed Content-Transfer-Encoding: 7bit Testing this to see if it works
Answer
The Received header that has a numerical HELO is not the one with the HELO provided by Exim. Exim is sending charlotte.studiomod.us
.
The HELO that is being complained about is the one provided by the program you are using to send your mail: roundcube.
Selecting only Received
headers from your mail makes this easier to see: the first line is internal to mail-tester, the second is mail-tester saying that it got the mail from charlotte (format is HELO (rDNS [IP]), the third is charlotte saying it got the mail from roundcube, and this last one is the only one saying that the helo is the IP address.
Received: by mail-tester.com (Postfix, from userid 500) id 06909A8A7E;
Tue, 22 Dec 2015 21:44:46 +0100 (CET)
Received: from charlotte.studiomod.us (studiomod.us [149.210.247.192])
by mail-tester.com (Postfix) with ESMTPS id C68D7A6B05
for <web-dWaMuK@mail-tester.com>; Tue, 22 Dec 2015 21:44:44 +0100 (CET)
Received: from [::1] (port=41793 helo=149.210.247.192)
by charlotte.studiomod.us
with esmtpa (Exim 4.86) (envelope-from <hi@adamkramer.nl>)
id 1aBTnj-0004ke-2M for web-dWaMuK@mail-tester.com;
Tue, 22 Dec 2015 21:44:55 +0100
Attribution
Source : Link , Question Author : adamk22 , Answer Author : Law29