Blue screen of death while installing any Adobe Air application

Whenever I try to install an Air application I get a Blue Screen and then my system restarts. I cannot even take a screenshot of it.

This happens with every air application I try to install.

I also searched for the same on Adobe forums and found the same problem being faced by someone else.

His problem was resolved by uninstalling a software named “Folder Lock”.

I searched my hard disk for this software and found one, so I deleted that software (shift+delete) and removed all it’s traces from registry too but that still doesn’t solved the problem.

I also tried disabling the antivirus software and then install the air application but this also didn’t helped.

Here is the screenshot of the BSOD.
Screen Shot Of BSOD

I was able to install air applications earlier, but now I can’t.

Anybody having same sort of problem. One colleague of mine is also having the same problem.

Please help me out.

My system’s config is as follows:

Windows XP Home sp3
Flash Builder 4, with SDK 4.1, 3.5 installed in it.
Adobe Air v 2.5
1.5 GB RAM
1.66 MHz processor

Thanks

Answer

disable in windows the “restart on error” function: http://pcsupport.about.com/od/tipstricks/ht/disautorestart.htm Afterwards you can read the BSOD and post the error message or try google. Otherwise it is hard to know exactly what is going on with your system.

EDIT:

It seems the uninstallation of Folder Lock was not completed. At least two other forums state, that the file windrvNT.sys is part of the Folder Lock. One suggestion would be the on from the following forum: http://www.techsupportforum.com/forums/f10/blue-screen-problem-159491.html

Do you have Folder Lock installed on
your system? WinDrvNT.sys is a file
from FOLDER LOCK that may be causing
the system crashes.

Uninstall folder lock and reboot.
Folder Lock creates a file called
windrvnt.sys, which can cause your
computer to crash repeatedly when it
conflicts with other software. Lets
see if your BSOD stops after
uninstalling Folder Lock. If you dont
want to uninstall, just rename it from
Windrvnt.sys to Windrvnt.old then
reboot. Its should be located in
C:\WINDOWS\system32

Have you used the the uninstall wizard of Folder Lock or do you have simply deleted Folder Lock manually? If you have done it manually you might want to reinstall it and then remove it with the wizard the next time.

To get a basic knowledge about bluescreens you might be interested in reading this:
http://msdn.microsoft.com/en-us/library/ff542247%28v=vs.85%29.aspx

If you encounter a bluescreen often a search with the filename stated in the BSOD and/or the error code (In your case 0x000000E8) will help you. If possible search for what have been doing too. For example Windows XP boot ERROR_CODE FILENAME or in your case Adobe ERROR_CODE FILENAME this will generally give you a lot of links with people sharing your problem. If you are lucky you will find someone who has already solved it. But to know the exact filename and the error code you will have to read the BSOD, that is why one has to disable the reboot on error option (Which makes not too much sense on a workstation anyway imo).

Attribution
Source : Link , Question Author : Gaurav Sharma , Answer Author : Darokthar

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