I am a computer scientist and I’m working as sysadmin of a small firm where I’ve been managing also the telephone system that my predecessor put in place. Albeit I don’t really have the skill set for doing this, until now it was enough. Since the last few months however we are experiencing a strange … Read more
Closed. This question is off-topic. It is not currently accepting answers. Want to improve this question? Update the question so it’s on-topic for Server Fault. Closed 5 months ago. Improve this question I currently have a telephone wall mount. 1 near the router, 2 more in another 2 rooms. When I remove the wall mount, … Read more
Is it possible to detect if a NGN (Non Geographic Number, e.g. 0844, 0845, 0870 etc) number has been used to connect to an Asterisk PBX? Thanks in advance. Kyle Answer Asterisk can only act on the information provided by the call. If your telephony service provider delivers the calling number (CallerID or ANI) via … Read more
My office is planning to have an intra-office software-based intercom system. As USB phones are costly, is it possible to do them with analog phones (connecting to RJ-11) instead? The phones won’t have any connection to the PSTN network. Also, what software would you recommend? Answer If it’s a single physical location, the cheapest and … Read more
Our company uses these fancy ShoreTel 230 phones. We make many phone calls from our custom built web based contact management system. It would be nice if our employees could click on a phone number from a webpage and have it automatically start dialing the number. (Similar to how iPhone handles this) Anyone every deploy … Read more
Just started working on a large data warehouse project that runs some large ETLs every night. In the event of an error I receive an email, but I was hoping to somehow create something that will automatically call me, so I don’t have to wake up and check my email at 4 every morning to … Read more
In the place were I work they have an outdated AVAYA device with model ACD00-0049JP. We´ve been tasked with changing certain configurations. The people who were in charge of these devices left years ago. They did not leave any documentation or configuration parameters, all they gave us was an ID and a password,so we are … Read more
While migrating from an old Avaya to Skype for Business (on-prem), I have been asked a few questions about call duration and call quality during maintenance. Questions stem from unclear answers from the team that manages the firewalls about how it could manage longer conference calls (2+ hours). The concern with maintenance is if we … Read more
We have 10 phone extensions that instead of gettings messages on the phone, we configured the Avaya IP Office to forward messages to a specific email for each extension. The SMTP server adress is specified in avaya settings and a local Windows server IIS 6.0 SMTP service. This has been working well for years. Since … Read more
We have a Cisco 2811 with UCM E 7.0 running our phone system. It is connected to the PSTN by a VWIC2-1MFT-T1/E1 card connected to a PRI from the phone company. From time to time of late, we are experiencing fast-busy signals when trying to make outgoing calls (dial 9 for secondary dial-tone). At these … Read more
