Personal Archive not Visible in Outlook

I just added a second user to my Exchange 2010 box, it is in coexistence with exc2003. My account is already set up and working with a personal archive folder.

The user I just set up however is unable to see the archive in Outlook. It is visible in OWA but not outlook. I have created a test profile on my PC with the users account and still no archive, if I jump back to my profile on the same box the archive is there so I know it is not an office versions issue.

UPDATE:

I have deleted all profiles from Outlook (one of which worked with the archive) now any new profiles including my own no longer show up. I think I have broken something In exchange. I get an auto discover certificate error which I am in the process of fixing. Perhaps the 2 problems are related. Also OWA on this server runs on a custom SSL port.

Answer

I would try recreating the account after checking the settings in Exchange. See this link to double check the Exchange settings. Also try it with out Exchange Cache Mode. I’ve always disable that when troubleshooting issues.

Attribution
Source : Link , Question Author : Krypton2k , Answer Author : Nixphoe

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